Terms and Conditions for Online Spanish Lessons

1. Lesson Booking

1.1 Lessons must be booked in advance through our online booking system.

1.2 Lesson availability is subject to the schedule of the instructor.

1.3 Lessons are booked on a first-come, first-served basis.

2. Cancellation Policy

2.1 Free Cancellation: Students are entitled to a free cancellation if the cancellation is made at least 24 hours before the scheduled lesson.

2.2 Late Cancellation: Cancellations made within 24 hours of the scheduled lesson will not be eligible for a refund.

2.3 No-Show: If a student does not attend the lesson without prior notice, the full lesson fee will be charged.

3. Rescheduling

3.1 Lesson rescheduling is allowed, provided that the request is made at least 24 hours before the scheduled lesson.

3.2 Rescheduling requests made within 24 hours of the scheduled lesson will be subject to instructor availability.

4. Lesson Duration

4.1 Each lesson has a specified duration as agreed upon during the booking process.

4.2 Students are responsible for being punctual, and late arrivals will not result in an extension of the lesson time.

5. Technical Requirements

5.1 Students must ensure they have a stable internet connection and necessary equipment (computer, webcam, microphone, etc.) for the online lessons.

5.2 Technical issues on the student’s end leading to disruptions in the lesson will not result in a refund.

6. Payment

6.1 Lesson fees must be paid in advance through our secure online payment system.

6.2 Lesson fees are non-refundable, except as specified in the cancellation policy.

7. Instructor Changes

7.1 In the event that an instructor is unable to conduct a scheduled lesson, efforts will be made to provide a substitute instructor or reschedule the lesson.

8. Code of Conduct

8.1 Students are expected to behave respectfully and professionally during lessons.

8.2 Any form of inappropriate behavior, including but not limited to harassment, will result in the immediate termination of lessons without a refund.

9. Changes to Terms and Conditions

9.1 These terms and conditions are subject to change. Any updates will be communicated to students in a timely manner.

By booking a lesson, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.

Last Updated: January 10, 2024